Customer Service

customer service agent

Complete Service & Support

At BeaconMedaes, our attention to the details has made us the leading worldwide supplier of Medical Gas and Pipeline Systems. We offer the industry’s most comprehensive Customer Service.

Whether you need a question answered, spare parts, medical gas equipment repaired, or preventative maintenance program, BeaconMedaes and our worldwide network of authorized partners are there for you. BeaconMedaes will respond to your needs around the clock.

Much More than Systems - Service and Support

We offer service and support to your medical gas system in any country in which we operate. Our own service technicians, factory authorized distributors and local Atlas Copco customer centers all are available to ensure your system is always fully operational.

Technical Support UK: +44 (0) 1246 474 242 (After regular business hours, please call 0800.252.050)

UK Service Availability & Response Times

  • Services available during normal business hours.
  • Qualified service engineers are able to respond to emergency service calls day or night, 365 days a year.
  • Guaranteed response time to emergency calls is within 2 to 4 hours.
  • Once on-site, service engineers will ensure they can provide a comprehensive solution to whatever issue they find.
  • 24-hour call-out on UK mainland.
BeaconMedaes UK - Terms & Conditions

BeaconMedaes UK - Terms & Conditions

BeaconMedaes Terms and Conditions.pdf
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To find a local representative in your area, see our Worldwide Sales, Service & Customer Service Directory >